Loop Approval Checklist

Olive Helps Loop Approval Requirements

The requirements below only pertain to Loops that will be publicly available. If your Loop's access will be restricted to a specific organization the requirements below are recommendations. We won't request changes to an organization-specific Loop, only provide suggestions for an improved user experience.

Security & Technical Requirements for Loop Authors

1. Test your Loop for crashes and bugs.

2. Enable backend services so that they’re live and accessible during review.

3. Provide documentation and/or source code of network calls made from Olive Helps.

4. Provide documentation and/or source code of how data transmitted from Olive Helps is being consumed and/or persisted.

5. Confirm all servers associated with your Loops, transmitted, and/or persisted data are hosted in the US.

6. Confirm no data will be transmitted outside of the US.

7. Ensure your loop is utilizing the loopOpenHandler to initiate Loop's start Whisper upon selection from search dropdown.

Product & Content Requirements for Loop Authors

1. Provide an explanation of how to trigger each type of Whisper or workflow within the Loop.

2. Submit detailed explanations of any non-obvious features, including supporting documentation where appropriate.

3. Provide screenshots of the core functions of the Loop.

4. Ensure that all Loop information and metadata is complete and accurate. Please provide a the following in the Long Description field:

   1. License Agreement (can be a link to an external resource).

   2. Privacy Policy (can be a link to an external resource).

   3. Declare how your Loop uses the user’s information and how your organization uses that information.

   4. Declare where your Loop is sending users’ information, including the subdomain level.

   5. See example below:

5. Use the Support Info field to provide contact information for a user to reach out in the event they need help with your Loop

6. Do not use special characters in the Loop Name

Design Guidelines for Loop Authors

1. Don’t overwhelm: Limit the number of “unprovoked” Whispers to the minimum.

2. Be relevant/timely: Your Loop should be designed to help, not distract or sell.

3. Whisper, don’t shout: Rely on the merits of your content, not on loud graphics.

4. Know your audience: They are experts in their field, treat them as such.

5. Represent your brand: Use colors, graphic elements, and language that has been established for your brand.

6. Don’t betray our users’ trust: Use data and Aptitudes to deliver valuable information and insights to our users.

7. Overdeliver and delight: Olive Helps pushes the boundaries of what’s possible.

8. Be original: Add unique value to the Library.