Antivirus and Firewalls
Running Olive Helps within environments with antivirus, firewalls, DLP solutions, and app allow-lists.
Olive Helps is meant to be run in settings where security is top of mind. In cases where you leverage antivirus software, app allow-lists, firewalls, and data loss prevention (DLP) networking solutions, you may need to make some exclusions to allow Olive Helps to operate fully. Here are the list of executables, folders, and domains that should be added to your allow list.

Networking

SSL Decryption

Firewalls/software that decrypt SSL traffic will interfere with the application's network traffic (used for various things). The application ensures that SSL traffic reaches its destination, and SSL decryption overrides that, causing issues with the application.
In the end, decryption of SSL packets must be disabled for the application. Or, if it can't be done at an application level, it should be disabled for the domain list below.

Domains to allow

If you have a firewall, DLP (Data Loss Prevention) solution, or other tools that may restrict what domains you can visit, you will need to add these to your allow list.

Primary Olive Helps API - primarily used for authentication

https://sidekick.oliveai.com

Loop Library API - our marketplace to find and download Loops ("apps") that run in Olive Helps

https://loop-library-api.oliveai.com

Automatic Updates and Terms of Service

https://olive-public-web-assets.s3.amazonaws.com (for automatic updates and terms of service)

Authentication Provider

https://oliveai.auth0.com

Onboarding Assets

https://olive-helps-onboarding-assets.oliveai.dev

Crash Reporting

https://sentry.oliveai.com

App Usage Analytics

https://www.google-analytics.com

Sidenote API - for storing your Olive Helps notes (Sidenotes) in the cloud - coming soon

https://sidenote-api.oliveai.com

Filesystem

Executable File Paths to exclude from antivirus or to add to your app allow list (Windows only)

Olive Helps Launcher

C:\Users\your.username\AppData\Local\olive-helps\olive-helps.exe

Olive Helps UI

C:\Users\your.username\AppData\Local\olive-helps\<VERSION>\olive-helps.exe

Olive Helps Updater

C:\Users\your.username\AppData\Local\olive-helps\Update.exe

Olive Helps Dependencies

C:\Users\your.username\AppData\Roaming\Olive Helps\components\<COMPONENT>\<VERSION>\<COMPONENT>.exe

Other

C:\Windows\System32\conhost.exe
C:\Windows\System32\powershell.exe

Other File Paths

Logs, Sidenote database, and other assets needed to run Olive Helps

C:\Users\your.username\AppData\Roaming\Olive Helps\
Last modified 12d ago